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Safe & Easy Payments Policy

Festovee Private Limited

1. Secure Payment Infrastructure

  • SSL encryption for secure data transmission
  • PCI-DSS compliant payment gateways
  • Secure servers with multi-layer authentication
  • Fraud detection and real-time transaction monitoring

Your financial information is never shared with unauthorized third parties and is processed only through trusted systems.

2. Multiple Easy Payment Options

Festovee supports a variety of convenient payment methods:

  • UPI
  • Debit & Credit Cards
  • Net Banking
  • Bank Transfers
  • Wallet-based Payments

All payment methods are routed through verified and secure payment partners.

3. Transparent Charges — No Hidden Fees

We ensure complete clarity in all financial transactions:

  • Clearly displayed plan pricing and commissions
  • Applicable taxes shown upfront
  • No hidden deductions or surprise charges

4. Instant Payment Confirmation

  • Immediate email or SMS confirmation
  • Downloadable invoice or receipt
  • Automatic dashboard updates where applicable

5. Buyer & Seller Payment Protection

For Manufacturers & Sellers:

  • Payments released only after verification milestones
  • Clear visibility of commissions and deductions

For Buyers:

  • Secure checkout flow
  • Transparent billing and invoices
  • Structured dispute resolution support

6. Refunds & Cancellations

Eligible refunds, including duplicate payments or billing errors, are handled strictly under Festovee’s official Money-Back Policy.

Refunds are always credited back to the original payment method used during checkout.

7. Zero-Compromise on Security

Festovee continuously upgrades its payment systems to comply with global security standards.

Sensitive information such as CVV, OTP, or PIN is never stored on our servers.

8. Customer Support for Payments

For any payment-related assistance, our support team is available.

Email: support@festovee.com

Response Time: Within 24–48 business hours

9. Policy Updates

Festovee reserves the right to update this Safe & Easy Payments Policy at any time. Changes will be reflected on this page with an updated effective date.