Festovee Private Limited (“Festovee,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.festovee.com and use our services.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, business details, contact information, login credentials, and verification documents.
- Business & Transaction Data: Listings, orders, payments, invoices, shipping, and communication records.
- Automatically Collected Data: IP address, browser type, device details, cookies, analytics, and location data (if enabled).
2. How We Use Your Information
- Operate and improve our platform
- Onboard buyers and suppliers
- Process transactions and payments
- Provide customer support
- Send service updates and communications (with consent)
- Enhance security and compliance
- Meet legal and regulatory obligations
3. Sharing & Disclosure
We do not sell your personal information. Data may be shared with:
- Trusted service providers (hosting, payments, analytics)
- Legal or regulatory authorities when required
- Entities involved in mergers or restructuring
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve security.
5. Data Retention
Personal data is retained only as long as necessary for business operations, compliance, or dispute resolution.
6. Data Security
Industry-standard safeguards are used to protect your data. However, no system guarantees absolute security.
7. Your Privacy Rights
You may request access, correction, deletion, or portability of your data by contacting privacy@festovee.com.
8. Third-Party Links
Festovee is not responsible for privacy practices of external websites linked from our platform.
9. Children’s Privacy
Festovee does not knowingly collect data from individuals under 18 years of age.
10. International Data Transfers
Data may be processed outside India in compliance with applicable laws.
11. Policy Updates
Updates to this policy will be posted here with a revised “Last Updated” date.
12. Contact Information
Email: festovee.in@gmail.com
Website: www.festovee.com